State Farm® Insurance Agent Roger Martinez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julie Storlie
August 8, 2023
5
out of
5
rating by Julie Storlie
"I have been with this company since I was 18 and they have never let me down. They even have road side assistance. I called this year and they were there within minutes! Enjoy this company and what they have to offer!!"
We responded:
"Thank you for your loyalty and friendship over the years, Julie! We are thrilled to have provided the roadside assistance services you require and to have delivered it in such an expedient manner. We strive to provide the highest quality service and look forward to seeing how we can be of further assistance to you in the future. Please let us know if there’s anything we can do for you - it would be our pleasure!"
Eric y
May 11, 2023
5
out of
5
rating by Eric y
"Roger was great very helpful and motivated to help me unlike farmers insurance who didn't seem to care"
We responded:
"Thank you for your terrific review, Eric! Roger is truly dedicated to providing a high level of service and we're glad that you were able to experience this first-hand. We strive to make customer satisfaction our top priority, so it's wonderful to hear that he was able to meet and exceed your expectations. Our team works hard every day to uphold the excellent reputation of our agency, and your feedback means the world. We appreciate your kind words and we look forward to seeing you again soon!"
Anthony
March 31, 2023
1
out of
5
rating by Anthony
"Most insurance company’s after 6 months offer discounts for renewing the policy, when asked about it Roger was very blunt about it, didn’t specify why discounts weren’t offered nor any other follow ups. That was it . If you value customer service I suggest looking into another agent or insurance company . I found another carrier for $30 cheaper so I’m happy"
We responded:
"Thank you for taking the time to provide feedback about your experience Anthony. We appreciate it. Here at Roger Martinez's State Farm office, we strive to provide excellent customer service and we are sorry to learn that this was not your experience. We understand the importance of competitive pricing and value, so I'm glad to hear that you were able to find a policy for cheaper elsewhere. If there is anything else we can do moving forward, please don't hesitate to let us know. Thank you again for bringing this issue to our attention and have a wonderful day!"
Jose luis Vazquez
February 23, 2023
5
out of
5
rating by Jose luis Vazquez
"Muy buena"
We responded:
"Thank you, Jose, for your review of our State Farm Insurance Agent, Roger Martinez! We appreciate your kind words and are thrilled to hear that you had such a positive experience. At State Farm, we strive to provide excellent customer service. We are committed to help protect what matters most to our valued customers. If there is anything else we can do to assist you in the future please reach out - we would be delighted to help! (Translated"
Sylvia Woods
September 2, 2022
5
out of
5
rating by Sylvia Woods
"My agent for over 30 years. Staff very friendly and helpful. Prices are getting steep but better than other places for what I get."
We responded:
"Thanks so much for your kind review, Sylvia! We are so pleased to have you as our customer. It's wonderful to know that you've been a part of the State Farm family for over 30 years now and that you have found our staff's assistance friendly and helpful. Thank you again for your trust in us. We hope that we can continue providing you with great service in the years ahead!"
Francisco Ramirez
August 10, 2020
5
out of
5
rating by Francisco Ramirez
"My family has been with Roger and his family for over 8+ years. They have always been reliable professional and answered our questions when needed.. Overall, with Roger you get peace of mind and the mom and pop style service The American dream is founded on.. thank you Roger for your continuous and consistent service."
We responded:
"Thank you for your loyalty, Francisco! We are delighted to hear that our services have been up to such high standards for so long. Going above and beyond for our customers is a key part of Roger’s philosophy and we’re glad that you agree with the value he provides. We always aim to provide complete peace of mind when it comes to insurance matters, as well as personalized and reliable service. Please do not hesitate to reach out if there is anything else we can do for you. Thank you again for being part of the Roger Martinez - State Farm family!"
Dario Alcala
August 5, 2020
5
out of
5
rating by Dario Alcala
"Mr.Martinez and Michael always been there for me thanx for your Business"
We responded:
"Dario, thank you for the kind words about our office! We're so glad that Roger and Michael have been able to help you out. Here at Roger Martinez - State Farm Insurance Agent, we take pride in our commitment to outstanding customer service, so it's great to hear that we've been able to live up to your expectations. We look forward to many more years of helping you with all your insurance needs. Thank you again for choosing us!"